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Coverage - Claim Disputes - P&C

Kearson M. (Malmgren) Strong

Kearson (Malmgren) Strong is a property claims consultant and claims handling expert with over 37 years experience in the insurance industry.  Kearson started her career as a civil/structural engineer specializing in forensic investigations.  As Kearson was “raised in the insurance industry”, as both her parents were insurance adjusters, Kearson saw an opportunity to have more…

Trey Hutt

I earned my Bachelors degree in Risk Management/Insurance from Florida State University in 1989, and my CPCU designation in 1992, eventually adding an MBA in 2022.  Most of my career has been in the retail P&C arena, spanning 30 years, and I run a small retail agency with 14 employees.  Our client base is broad,…

David Princeton

My passion for insurance has thrived for over 20 years. From humble beginnings as an auto-field adjuster to eventually serving as a Director of Corporate Risk for a private equity group. I’ve been involved in overseeing the challenges of insurance coverage across renewable energy, construction, aviation, information-technology, agriculture, beverage manufacturing, senior living, real estate, education,…

James F. Hughes III

I am an unique risk management and insurance professional, having worked in all three main sectors of the industry, insurer, broker, and risk management. More particularly, I have been a risk manager for a Fortune 50 company, an insurance broker, twice albeit in different roles in addition to being a wholesale insurance broker, and a…

How to Properly Deny Claims

When insurers receive a claim or suit from an insured or third party, they must first make sure that subsequent actions by all parties are in accordance with the conditions required by the policy and applicable laws and regulations. Violating such conditions and guidelines can lead to unintended consequences. For example, courts could refuse to uphold claims denials and possibly recognize bad faith suits, instead. Or an insurance department could find that the insurer broke a law and subsequently impose regulatory penalties. This article discusses how to avoid such outcomes by discussing important, but basic, dos and don’ts, illustrated through real-life examples.

Public Adjusters-What You Should Know

As an agency owner I was unfamiliar with the role of a Public Adjuster, what they did and their purpose in the insurance equation. Upon selling my agencies, I was approached by a company to consider assisting them as a Public Adjuster. All of these years as an agent I was told to “steer clear”…

Daniel Guy Fink

As an experienced insurance expert witness, Daniel works with attorneys on agent/insurance company standard of care and bad faith.  He can analyze coverages and claim handling.  He works with both plaintiffs and defendants on cases he believes in.  Daniel has 40 years of experience as a practicing insurance agent / professional and almost 20 years…

Stephen Miller, CPCU, AIC

Steve is a 30+ year veteran of property and casualty insurance claims.  He holds the CPCU and AIC designations and is Past President (2006) of the National Society of Professional Insurance Investigators (NSPII). Over the course of his carrier career, Steve worked as a direct claim handler, manager, litigation examiner, senior claim specialist and director…

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