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The Conflict and Burden of Insurer Appointments for Brokers and the Need for Regulatory Reform

Brokers are supposed to be independent to represent the insured, rather than the insurer; yet, the law in many states still requires insurers to appoint a broker as an agent actually to transact insurance with the insurer. This dual agency creates well-known conflicts and burdens. We contend that the requirement that insurers appoint agents in…

Rick Hammond

I serve as the Principal of Insurance Claims and Litigation Consultants, LLC, a firm that provides expert witness services and testimony on claims and lawsuits involving insurance coverage, bad faith, underwriting, agent-broker liability, regulatory issues and good faith claims handling practices. I also provide consultation and oversight of pre-suit and litigated coverage matters that potentially…

Musings of a Socially-Distanced Professor: New Habits

Remember the people who waste a lot of time bouncing up and down the halls, chitchatting at the water cooler and otherwise not working? They’re about to be found out. There’s no hiding a lack of output anymore. I’m seeing this in my students. I’m seeing who is taking responsibilities seriously and who isn’t. It’s as plain as the screen in front of my face.

The Value of a Mentoring Program

I write this smiling at the memory of three of the greatest mentors a gal could ever ask for. They were my guidance system in my early career. I got valuable advice from all three of them, and when they all passed away over the years, I found myself somewhat lost.

Lezlee Liljenberg

Lezlee Liljenberg, entered the insurance business in 2004 as she started her first agency from ground zero, growing the business to over $6 million in revenue in less than 12 years. Ms. Liljenberg holds a BA in Journalism/Public Relations and a MA in Political Science/Public Administration from the University of Texas at Arlington.  She is…

Adjuster Safety

This article discusses some of the physical risks adjusters face in fieldwork and the emotional risks they face in an increasingly stressful claims arena. It offers tips and solutions for both adjusters and those who manage a claims team.

Dr. Brenda Powell Wells

Brenda Powell Wells holds both a Bachelor of Business Administration and a Ph.D. in Risk Management and Insurance from the University of Georgia.  She holds the Chartered Property and Casualty Underwriter (CPCU), Accredited Advisor of Insurance (AAI) and Construction Risk Insurance Specialist (CRIS) designations.  She also holds a graduate certificate in Business Analytics from East…

PRACTICING THE SEVEN HABITS IN INSURANCE AGENCIES – HABIT ONE Be Proactive

Being PROACTIVE means doing “something” (anything) is better and will get better results than doing nothing and worrying about your fate.

PRODUCER PRE-VISIT PRE-WORK Part II of our PRODUCER’S ROLE series

A producer’s work begins BEFORE the first visit – Pt 2 of our Producer’s Role series

Areas of Expertise