Chantal M. Roberts

Expert Consultants

Chantal M. Roberts, AIC, CPCU, RPA

Professional Member


CMR Consulting Corporation


I am dedicated to providing trustworthy, valuable assistance in order to give my clients a clear understanding of claims standards and practices. As an expert witness, I strive to turn this complex topic into an easy to understand concept.

Known for my honest and direct approach, I work hard to meet each of your individual needs and help you make sense of the confusing intricacies of insurance claims. I have been involved in a wide range of specialties that include:

  • Business Interruption Claims
  • Cannabis Claims
  • Cargo (Inland Marine) Claims
  • Commercial General Liability
  • Commercial Property Claims
  • Special Investigations/Fraud Investigations
  • Homeowners Claims
  • Claims Investigations, Standards, and Practices


I published my first book, The Art of Adjusting: Writing Down the Unwritten Rules of Claims Handling, in July 2021. I have published 12 articles in professional journals such as The Institutes’ Insights, National Underwriter’s Claims Magazine and PropertyCasualty360, and the CLM’s magazine. My articles have been republished in Carrier Management and in the State Bar of Michigan’s Insurance and Indemnity Law Section’s The Journal of Insurance & Indemnity Law.

I am a sought-after speaker on claims handling, standards, practices and procedures averaging over 5 speaking events a year including being the featured speaker at East Carolina University’s Risk Management and Insurance Program Insurance Claims Careers Week.

It’s not always the witnesses who spend the most time in court who deserve your trust. Instead, it’s those who have a proven ability to produce great results. When looking at my history of assisting clients, it becomes clear I can be trusted to help you. Let’s discuss your case and find out how I can help you.

Company Info

CMR Consulting Corporation

P.O. Box 4676

Olathe, KS 66063






Articles by Chantal

Chantal articles are in the works.