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Dispute Management

Nancy Germond

Nancy Germond’s three decades of risk management experience give her unique insights and abilities as a consultant. An accomplished risk and claims manager, Nancy authored scores of risk-management related articles, White Papers and has presented for organizations like the Public Risk Manager Association (PRIMA) and the Society for Human Resources. She is the Executive Director,…

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David Mandt

Dave has been retained in over 150 cases as a consulting or testifying expert on insurance claim handling standards and practices in both state and federal courts in a variety of jurisdictions, both at deposition and trial. He has been qualified to testify in Washington and Oregon state courts and the United States District Courts…

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Stanley Lipshultz

I began my insurance career in 1968 working in the claims department for the Insurance Company of North America (INA) both as a staff claims adjuster and then as a liability supervisor.  After finishing law school I specialized in insurance defense for agents and brokers and for insurance companies in  direct suits against them as…

Dale Crawford

Dale is a 35+ year veteran of the insurance industry, from an underwriter trainee to president of an insurance company.  Along the way, he was also an officer at 2 reinsurance companies for 14 years.  The reinsurance experience provided an exceptionally broad view of the industry, dealing with numerous insurance company clients in standard lines,…

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Michael Johnston

Mr. Johnston is a civil litigator concentrating his practice in insurance, consumer, personal injury and commercial litigation. He is licensed to practice in Texas and Oklahoma. Mr. Johnston is Board Certified in Consumer & Commercial Law (which includes Insurance Law) by the Texas Board of Legal Specialization. He is also Board Certified in Civil Trial…

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