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Deceptive Trade Practices

Danette Leonhardi

Ms. Leonhardi is a highly accomplished claim professional with proven success in both insurance and reinsurance claim management. Presently, she owns and operates two claim management services: Puget Sound Claim Consulting (PSCC) and Puget Sound Risk & Insurance Consulting (PSRIC), both based in Seattle, Washington. Ms. Leonhardi provides expert witness testimony on claim handling industry…

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Neal Bordenave, JD, CPCU, RPLU, ARM, AIC

Highly experienced insurance industry litigation consultant and expert witness.  Broker/Agent Standard of Care, Claims Handling/Insurance Carrier Bad Faith, Insurance Industry Custom and Practice.  400+ retention’s, @100 testimony in Deposition, Trial and Arbitration.

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David Mandt

Dave has been retained in over 150 cases as a consulting or testifying expert on insurance claim handling standards and practices in both state and federal courts in a variety of jurisdictions, both at deposition and trial. He has been qualified to testify in Washington and Oregon state courts and the United States District Courts…

The Problem of Relationship Inertia with the Reinsurance Broker

For many small to mid-sized companies there is the overriding element of misplaced trust in the broker and a gross misunderstanding of their own duties.

Looking Behind the Curtain

I have not figured out why reinsurance is not fully regulated, as is insurance. I have heard the logic that the parties to the contract are equally sophisticated, and therefor no regulation is necessary. The problem with that logic is that it assumes a premise that is false. Many of the parties do not have equal bargaining power; they are not equally qualified to enter into the transaction and there are no real arms length negotiations. Many small companies spend more on reinsurance each year then they could possibly receive from the sale of the building they occupy.

Dale Crawford

Dale is a 35+ year veteran of the insurance industry, from an underwriter trainee to president of an insurance company.  Along the way, he was also an officer at 2 reinsurance companies for 14 years.  The reinsurance experience provided an exceptionally broad view of the industry, dealing with numerous insurance company clients in standard lines,…

Bruce Heffner, Esq.

I am a lawyer and leader proficient at crafting solutions to complex problems with substantial experience in law,  reinsurance, management, insurance, compliance, risk management, underwriting, negotiations, claims, coverage analysis, and human resources, from the corporate and regulatory perspective. My formal education is a blend of administration, insurance, and law. I have a pragmatic mentoring style…

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Michael Johnston

Mr. Johnston is a civil litigator concentrating his practice in insurance, consumer, personal injury and commercial litigation. He is licensed to practice in Texas and Oklahoma. Mr. Johnston is Board Certified in Consumer & Commercial Law (which includes Insurance Law) by the Texas Board of Legal Specialization. He is also Board Certified in Civil Trial…

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Stanley Lipshultz

I began my insurance career in 1968 working in the claims department for the Insurance Company of North America (INA) both as a staff claims adjuster and then as a liability supervisor.  After finishing law school I specialized in insurance defense for agents and brokers and for insurance companies in  direct suits against them as…

Areas of Expertise