American Association of Insurance Management Consultants

Britta Moss, CPCU, SCLA, AIC, AIC-M

Position / Title: 
P&C Claim Consultant, Expert Witness
1450 Home Road
Delaware, OH 43015
Business Phone: 
740-201-8873 (office), 614-439-4861 (mobile)



Britta has nearly 25 years experience in the Property & Casualty insurance industry.  Her experience ranges from front-line claim handling through corporate-level management.  She has handled and overseen thousands of Personal Auto (BI, MP/PIP, UM/UIM, PD), Homeowner (PD & Liability), Commercial Property, and Commercial General Liability claims, including large loss & serious injury/fatality exposures, complex coverage issues, and bad faith litigation.   Her consulting work focuses primarily on the review of claim-handling activities and standards of care for claim professionals.  She specializes in examination of the entire claim-handling process, including:  first notice of loss, investigation, evaluation, negotiation and settlement, and standards of care for desk adjusters, field adjusters, claim supervisors and management.  She has been retained as an expert witness in both insurer defense and plaintiff cases, and has been involved in claim matters nationwide.  Britta is a graduate of The Ohio State University and holds the CPCU, SCLA, AIC and AIC-M designations.  







Membership Level

Professional Member

Areas of Expertise

  • Company - Wholesaler - MGA
    • Education
      • Education/Professional Development
      • Seminar Presentations
      • Webinars
    • Financial
      • Loss Reserve Adequacy Review
      • Reinsurance Expertise
    • Management
      • Management Consulting
      • Operational Audits
      • Program Design/Development
    • Sales - Mergers - Acquisition
      • Due Diligence Investigations
    • Insurance Related
      • Insurance Coverage Analysis/Design
  • Legal - Litigation - Claims
    • Claims Handling
      • Bad Faith
      • Claims Management/Control
      • Deceptive Trade Practices
      • Unfair Claims Settlement Practices
    • Expert Witness - Litigation Support
      • Agency - Company Disputes
      • Company - Reinsurance Disputes
      • Coverage - Claim Disputes - P&C
      • Customs, Standards, Practices & Duties - P&C
      • Duties
      • Errors & Omissions - P&C
      • Practice
      • Standards